Beware of Phone Calls from “Windows” or “Microsoft”.
Microsoft will never call you to let you know your computer is having problems. These scammers are saying “we are from the Windows team” or “We are Windows calling” or similar, to scare you into letting them access your computer. These “fake technicians” AKA “Computer Terrorists”, usually have a foreign accent.

Be careful when you Google for help as scammers create fake websites to attract people needing help with their PC, be sure the companies are reputable and be sure you are calling the right companies. Nowadays, you can Google “Microsoft support” and get a fake company! This is VERY common. Do not call the numbers on pop up ads when you are browsing the internet, these are fake alerts that you have a virus. If you have PC problems it's always best to call a local company so that you have a person you can speak to face-to-face.

Never give anyone remote access to your computer that called YOU. If you called Doc-Com, this is ok or calling a local computer repair store, but just someone calling you out of the blue could cause you more harm than good.

If you called someone for help and are not sure, just hang up and call us and we will let you know if it’s a scam or real. 317-384-9054.

Deletion of data/inoperable computer/no internet access/unable to login to your PC/passwords not accepted, etc are all results I've seen after a scammer has had access to a computer.

Do they steal your data? From what I have heard… this is not common, they mostly want to get your credit card and charge you for fake services. If you did give the caller your credit card details and did not receive the agreed services you can call your credit card company and they should charge back that service.

Do they destroy your data? There certainly have been cases where this is true but this generally happens if you ask for your money back and they are remoted in.

Do they lock you out of your computer? it is possible and they have also been known to infect your computer if you don’t pay or say you want your money back.

The phone scams are ongoing and the perpetrators are very skilled in saying enough to make their targets believe them. The results are more destructive then in years past. These fake scammers rely on the fact you and your friends and family do not know what is going on and unsure of what to do….and they feed on it.

They expect you to NOT KNOW. And now you do!

If you want to discuss getting your computer on a backup plan, we can assist. Please call 317-384-9054 to discuss options. If you are a business owner, please think….is your data backed up for sure? Many people say yes and it’s not being backed up!

Please share this with your parents, friends and family. Anyone that you feel will benefit from this information.


.....PC repair. maintenance, virus/malware removal, internet issues, Windows problems, set-up, broken screens, broken keyboards, configuration, data transfer, data recovery, data backup, updates, upgrades, tuition...are just a few of our services.......and you meet a friendly English guy as well!


Doc-Com now offers Professional Data Recovery Services via RapidSpar Technology

Following our recent purchase of 'RapidSpar' data recovery equipment, we are now able to offer advanced recovery methods for damaged or failed hard drives & storage devices. If you've experienced a failed hard drive and need to get your photos, music, documents, accounting files or literally anything from your hard drive then look no further.

RapidSpar provides equipment taken from the cutting edge of data recovery technology to make recovery attempts less stressful on the failing hard drive which allows a wider scope of recovery techniques.

  • Laptop & Desktop (PC or Mac) hard drives, SATA, mSATA, EIDE, PATA
  • Flash drives, SD/MiniSD/MicroSD cards
  • External hard drives and storage devices
  • Server hard drives (including RAID)
  • Backup devices
  • Security camera storage drives
  • Solid state hard drives
  • Digital camera storage

If you don't see you failed device in the list above call us as we are able to create adaptors to suit any device.

Call us for a consultation and pricing and get your valuable data back in your hand.

​Our services during the corona virus pandemic

10.13.20 -  Our current changes are as follows;

- Business hours are as normal 9am thru 6pm Mon - Fri.

- If you see someone already at the desk when you arrive, please wait in your car until that person has left before coming in. If in doubt, please call.

- A mask is required when you come in to the business...I will be doing the same! 

- 'Remote access' services will still be available to those that require 'in-home' repairs.

I apologize in advance if the above actions in any way cause any hardship but my aim is to make sure that my client's health & safety is not compromised and hope that these measures are accepted as part of the process to fully eradicate this virus. 

Steve Miller, Owner

Doc-Com, LLC      1176 N. Main St, Franklin IN 46131      TEL 317-384-9054      EMAIL 

9.00am - 6.00pm  Mon - Fri


Se Habla Español